Postage and Payments
Postage and Payments
DUE TO CURRENT SITUATION WE CANNOT GUARANTEE RIGHT TIME FOR OUR DELIVERY.
Here you'll find all the info you'll need about how we ship & deliver our parcels.
For most shipping we use the Spanish post office (Correos de España), if the items are from Spain.
Shipping is free for EU, for the items till 1kg.
We send our items on the day after order , cause we like our customers to have their order as soons as possible. We will gladly send you your tracking number by email after we offered the package to the postal/logistic company that will take care of the order for you. Since on an island as Ibiza this is not a completely automated process, do not feel worried that you do not get a tracking code right after your order. Later that day one of our team members will send this per email, after orders were taken to the drop-off point.
PRICING AND TAXES
The pricing quoted on the site includes VAT (where applicable) at the rate in the Spain on the day on which you place your order on the site. The prices quoted exclude shipping charges which are quoted separately. The final price of your order, including any shipping cost, will be communicated to you in your order summary before placing your order.
We make every effort to display as accurately as possible the colors, features, price and availability of our products on the websites and cancelling an order is the last thing we want to do. The most common reasons for cancellation are if an item is out of stock, if we suspect fraud or if a product or price is incorrectly listed. We will notify you as soon as possible if your order is cancelled.
All prices are in Euros (EUR). If paying with a non-EU credit or debit card, please check with your card issuer for conversion rates.Your credit card provider will apply the conversion rate at the time of the transaction; any refunds we make will be in EU and are can thus be at a different rate than the original transaction.
We exchange goods delivered abroad, but postage for these exchanges are for the customers personal account at their standard overseas delivery rate
Please note that customers in Norway, Switzerland and outside EU may be officially liable to pay customs duties on deliveries.